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Customer Texting

  • The rise in telemarketing and SPAM calls are leading to consumers rejecting more calls from unfamiliar numbers
  • Consumers are too busy to take phone calls from unknown numbers
  • Today, more consumers prefer texting as their primary form of communication with businesses
  • Allows customers & prospects to communicate at their convenience without long telephone hold times
  • Increases customer experience and CSI scores

79%

of adults use texting for business communication

82%

text more for business today than last year

32%

say they have closed a business deal by SMS

Post Photos to Social Media – A Picture is Worth a Thousand Words!

  • Send customers a Thank You for Your Business text using our Photo with Purchase feature to increase loyalty
  • Automatically post photos of happy customers to your Facebook page for social proof
  • Customers share the photo of their purchase with friends and family to multiply your reach to new prospects
  • Provides a system to generate great content for your Facebook page

Grow Online Reviews

  • 95% of shoppers read online reviews before buying (Spiegel Research Center)
  • 93% of consumers use reviews to determine if a business is good or bad (BrightLocal)
  • Most customers don’t take action with a business until they’ve read their reviews (Testimonial Engine)
  • Online reviews are a significant source for your Local SEO (Google)
  • Provides a system to create ongoing reviews; reviews older than 90-days carry less weight

84%

of consumers trust online reviews as much as a personal recommendation.

90%

of people say online reviews influence their purchase decisions.

7/10

Customers will leave a review if asked to do so.

74%

of customers say that positive reviews make them trust a business more.

73%

of customers think that reviews older than 3 months are no longer relevant.